AZ Hub Modules

Start with the tools your business needs today.

AZ Hub provides ready-to-use business modules that can be configured around the way your team works.

Start with one module. Add more when there is value. Keep everything within the same platform as your business grows.

Explore the Modules Book a Demo

One AZ Hub platform

HelpdeskCustomer conversations and service work

WarrantyClaims, review and resolution

Invoice GeneratorControlled customer invoice creation

Enable the modules you need. Keep them in one environment.

Modular by design

Use what you need. Add more when it makes sense.

You do not need to implement an entire software suite at once.

A business can begin with one operational need, introduce the right AZ Hub module, and expand later as other opportunities appear.

01Start with one module
02Configure it around your team
03Add more when there is value

Helpdesk

Keep every customer conversation under control.

Manage customer enquiries, service requests, follow-ups and internal collaboration from one structured workspace.

Give every ticket clear ownership, history and next steps while keeping customer communication simple.

Explore Helpdesk

Key capabilities

Customer email conversations
Ticket ownership
Statuses and labels
Internal notes
Attachments
Follow-up dates
Custom fields
Team permissions

Best suited forCustomer service, after-sales support, service coordination and operational teams that need clear ownership and visibility.

Warranty

Manage warranty cases from start to resolution.

Keep claims, communication, supporting information and internal activity together through a structured warranty workflow.

Create consistency for your team while maintaining a clear history for every case.

Discuss Warranty

Key capabilities can include

Warranty case creation
Customer and product details
Supporting documents
Photos and attachments
Internal review
Claim status tracking
Assigned responsibility
Resolution records
Activity history

Best suited forRetailers, wholesalers, distributors and service businesses managing product or service warranty claims.

Invoice Generator

Create invoices through a simple, controlled process.

AZ Hub Invoice Generator gives authorised users a straightforward way to create professional customer invoices through a controlled workflow.

Standardise invoice numbering, customer information and record keeping without introducing unnecessary accounting complexity.

Discuss Invoice Generator

Key capabilities

Controlled invoice creation
Automatic invoice numbering
Customer information
Line items
Invoice records
Document generation
User permissions
Consistent invoice formatting

Best suited forBusinesses that need a simple invoice-generation process outside their main accounting workflow.

One environment

Different modules. One platform.

Each module has a clear purpose within the wider AZ Hub environment.

Manage users and permissions centrally.
Enable only the modules relevant to your business.
Configure workflows around different teams.
Introduce new modules without creating another disconnected software environment.

One shared environment

HelpdeskWarrantyInvoice Generator

A foundation you can shape

Ready-to-use does not mean one-size-fits-all.

Modules can be configured around your organisation, with options suited to the work each module supports.

The foundation is ready. The workflow can still feel like yours.

User roles
Permissions
Statuses
Labels
Custom fields
Notifications
Follow-up rules
Approval steps
Company-specific settings

When a module isn't enough

Some processes need something more specific.

Not every business process fits neatly into a standard module. That is where AZ Hub Custom Automation comes in.

Custom Automation can connect your ERP, documents, finance processes, approvals and existing systems into workflows built around your operation.

Ready-to-use modules

Helpdesk
Warranty
Invoice Generator

Custom Automation

ERP workflows
Documents
Finance
Approvals
Integrations
Bespoke operational processes

Use a ready-to-use module when the business need is common. Use Custom Automation when the workflow is unique.

Explore Custom Automation

Solve the problem in front of you

Start with one module.

You do not need to decide what your entire AZ Hub environment should look like on day one.

Start with the operational problem you want to solve now.

Then expand when the next opportunity appears.

Improve customer service.
Structure warranty management.
Simplify invoice creation.

Which part of your operation would you like to improve first?

We can show you the relevant AZ Hub module and how it can be configured around your team.

Book a Demo Back to AZ Hub